Shipping Policy – Mavisha

We ship items out within 48 to 72 hours of receipt of the order with confirmed payment. In general, you will receive your item within the chosen shipping time frame. If you have any questions about the lead time on a specific item, please contact us with your questions.

You should receive an email confirmation on your order shortly after you have placed it. If you don’t receive the email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.

Important Notes:

If the shipment arrived in your destination and there is no response from you, then your shipment will be returned back to the origin destination. In this case, we will only refund you the product cost. Shipping charges will be non refundable.
After receiving the shipment, if you find any product is missing then you have to inform us within 3 days. In case, if you didn’t receive your order within 30 days from purchase date, please contact us immediately. We might not accept the concern if received beyond this time frame.
in the unlikely event, if there are chances that shipment can be returned back to the origin due to incomplete documents from the consignee. Then we may refund you the product cost only.

Cancellation guidelines

Cancelling your order for any personal reason, in that case,

If the shipment has been created/processed: Partial shipping fees will be deducted and rest of the amount will be refunded.

If the shipment has not been created/processed by the seller, full refund will be processed.

Note: If the shipment left for your destination, we cannot cancel your order.

In rare case, delivery may take longer due to: